Refund Policy

Global Delight Online Store

www.globaldelight.com

Return / Refund Policy Updated:April 2020

Software developed by Global Delight is available on a try-before-you-buy basis; there are free Demo versions you can download to ensure that you can fully experience it prior to making your purchase. We also encourage you to review the online help documentation of the software, use the trial version of software to ensure that it meets your requirements before you make a purchase.

If you are not satisfied with software purchased directly from Global Delight (software purchased from a third party must be returned to the third party/resellers and is subject to the return policies of that particular reseller), please contact our Customer Support Team (by email or social media platform) within 15 days of your purchase to receive a refund. Refunds requested more than 15 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

In case you are issued a refund, it should appear on your credit card statement within 7 to 10 business days. Upon receiving a refund you shall cease all use and destroy all copies, full or partial, of the software for which you no longer possess a valid, purchased license. Global Delight reserves the right to disable any product keys, serial numbers and or email ID issued to you for the refunded products.

NON-REFUNDABLE CASES

Global Delight may decline refund claims in the following cases:

Software purchased for the incorrect platform
Inability to operate the software in your computing environment.
Inability to use the software due to an operator error.
We will not refund or credit the difference between the price you were charged and the limited-time price reduction, such as those that occur during special sales events.
Please note that coupon details must be filled in before proceeding to the order check-out. We will not apply discounts in retrospect, i.e. to orders that have already been completed.
Refund amount will only be the net revenue that we have received after deduction of commission deducted by the platforms, tax or payment gateways.

Please note that we can only accept refund claims for products purchased via our online store www.globaldelight.com - purchases made from the Mac App Store, Microsoft Store, Steam Store, Play Store or through resellers are subject to those stores' refund policies.

Refund Policy for Respective Stores

Play Store Purchases (only Android Apps):

https://support.google.com/googleplay/answer/2479637?hl=en

Microsoft Store:

https://support.microsoft.com/en-in/help/10558/microsoft-store-returning-items-bought-for-exchange-refund

Apple App Store Refund Policy:

https://support.apple.com/en-us/HT204084

Steam Store Refund Policy:

https://store.steampowered.com/steam_refunds/